Reputable Flood Restoration Near Me La Mesa CA

Restoring the Appeal of Your Home: An Extensive Method to Water Damages Repair and Remodelling



Are you seeking to revive the elegance of your residential or commercial property after water damage? Look no more! Our thorough strategy to water damage remediation and improvement will aid you revive your space. We'll analyze the level of the damages, carry out effective water extraction methods, and dry and evaporate the affected locations - mold damage La Mesa CA. Our group will certainly additionally fix damaged structures and products, guaranteeing your property not just looks excellent but also works flawlessly. Prepare to bring back the looks and capability of your residential or commercial property with our expert solutions.




Assessing the Level of Water Damages



You'll require to meticulously check out all areas of your home to determine the degree of water damages. Beginning by checking the ceilings and walls for any type of indications of staining or sagging. These are clear indications that water has seeped with and caused damage. Do not forget to check the floors also, specifically in areas where water may have pooled or dripped. Try to find any type of warping, distorting, or soft areas, as these are indications of water damages.


Next, inspect the doors and windows for any type of indicators of water breach. Try to find water discolorations, deteriorating timber, or difficulty in opening and closing. Pay close interest to the edges and sides, as these are common areas for water to permeate in.


Examine the pipes fixtures and appliances in your building. Search for any leaks or water spots around sinks, bathrooms, showers, and washing devices. Do not neglect to examine the water system lines and drainage pipelines for any signs of damage or leakage.




Flood Restoration Near Me La Mesa CaWater Damage Restoration Services La Mesa Ca
Finally, examine the outside of your residential or commercial property. Check the roof covering for any kind of missing or damaged shingles, as well as indicators of water merging. Evaluate the seamless gutters and downspouts to guarantee they are clear and operating properly. Try to find any cracks or gaps in the foundation or walls, as these can additionally cause water damage.




Carrying Out Reliable Water Removal Techniques



Mold Damage La Mesa CaWater Damage Restoration Services La Mesa Ca
When dealing with water damage, time is of the significance. The earlier you can remove the water, the far better possibility you have of restoring your residential property and avoiding further damages. Bear in mind, the key to reliable water removal is to act promptly and use the appropriate techniques to reduce long-term damages to your home.




Drying Out and Evaporating the Affected Areas



 


Once you've removed most of the water, it is necessary to quickly completely dry and dehumidify the affected locations to avoid mold and mildew growth and further damages. Moisture left behind can bring about the growth of mold and mold, which can create health problems and structural damages. To start the drying process, open doors and windows to enhance air flow. Ideally, make use of fans and dehumidifiers to help speed up the drying out process.


Putting them outside or in a well-ventilated area will certainly assist them completely dry much faster. Use towels and sponges to soak up any continuing to be water on the floorings and walls.


Once the excess water has been gotten rid of, thoroughly tidy the impacted areas with a disinfectant to stop the roof leaks in heavy rain growth of microorganisms and mold. Scrub any kind of noticeable mold or mold with a combination of water and cleaning agent, and then rinse with tidy water.


Continue to keep an eye on the moisture levels in the influenced locations. Preferably, the humidity must be below 50% to stop more mold and mildew development. If necessary, proceed running fans and dehumidifiers till the location is entirely dry.




Fixing Damaged Frameworks and Products



Inspect the broken structures and materials thoroughly for any kind of splits, bending, or signs of damage. This step is critical in the procedure of fixing water damage and restoring the beauty of your property. Begin by thoroughly examining the wall surfaces, floors, and ceilings for any type of noticeable damages. Look for cracks or warping that might have happened because of the water intrusion. Pay attention to any indications of deterioration, such as peeling off paint or crumbling drywall. Once you have actually recognized the locations of concern, it is essential to address them without delay to stop additional damages. Beginning by removing any type of loose or broken products, such as rotting timber or falling apart plaster. Replace these products with new ones to ensure the structural integrity of your home. For smaller sized splits or areas of degeneration, you can make use of patching substances or fillers to fix the damage. For a lot more extensive damage, it is advised to speak with an expert service provider who specializes in water damage restoration. They have the expertise and tools essential to fix and restore your building to its pre-damaged problem. Bear in mind, addressing the damaged frameworks and materials immediately is important to stop additional degeneration and ensure an effective remediation procedure.




Recovering the Appearances and Capability of Your Home



 


Begin by examining the overall problem of your property and identifying areas that require focus. Take a stroll around your property and look for any signs of damages or wear. Pay close attention to locations that are susceptible to water damages, such as the cellar, washroom, and kitchen area.


Once you have actually identified the locations that require attention, it's time to begin restoring the looks and functionality of your home. Begin by resolving any structural problems. Repair any kind of fractures or damages to the wall surfaces, ceilings, or floorings. Change any warped or broken products, these details such as wooden boards or tiles.


Following, concentrate on bring back the visual appeal of your residential property. Pick colors that complement the general style and design of your property.




Don't fail to remember regarding the performance of your property. Replace any out-of-date or defective fixtures, such as taps, lighting fixtures, or devices. Mount new read this article floor covering if needed, selecting products that are resilient and easy to keep.




Verdict



In verdict, you can restore the charm of your home after water damage by taking an extensive method to repair and remodelling. Assess the degree of the damage, execute effective water extraction methods, and completely dry and evaporate the impacted locations. Then, fix the broken structures and products and bring back the looks and performance of your home. By adhering to these steps, you can bring back the beauty and interest your home or service. Do not let water damage wet your spirits - take action and recover the elegance of your residential property today.

 

Some Known Incorrect Statements About Water Damage Cleanup Torrance Ca

The Single Strategy To Use For Fire Damage Restoration Torrance Ca


Water reduction and also water damage reconstruction may seem alike, they are various processes that take place at different times. Reduction and remediation work together, yet in sequence; rarely does one take place without the other. Water reduction is done prior to water damage restoration. Water mitigation stabilizes the residence and also ensures that no further damage will certainly happen.




Fire Damage Restoration Torrance CaWater Damage Mitigation Torrance Ca
Removing water-damaged drywall as well as various other affected architectural elements Pulling out and dealing with flooring covering Replacing or recovering subfloor Removing and encapsulating mold and mildew growth (mold removal) Fixing or changing home windows as well as doors Taking care of harmed roof Examining for moisture to make sure that the property as well as all components are completely dry The price of water reduction can differ from relying on the size of the house and the level of the water. fire damage restoration Torrance CA.




 


The expense of water damage restoration relies on the size of the residence, the sort of water event and also the level of the water damage. Typically, expect to pay between for water damage restoration services. The cost of water damages remediation can vary from just for localized services such as aesthetic touch-ups to a little location such as a bathroom, approximately to remove and also replace huge architectural elements to a whole floor - water damage cleanup Torrance CA.




Fire Damage Restoration Torrance Ca for Beginners


 


The unsafe effects of water damage can be reduced significantly by the prompt and dependable water damage restoration services from Roto-Rooter. Upon arrival, we immediately obtain to function by cleaning up any continuing to be water, tidy up and also why not try here get rid of any kind of problems that were produced by the water, sanitize the location, and also start the drying out process. It is essential to give our water restoration group a phone call as soon as you see any why not try here type of indications of water pooling within your house or service in order to protect against any kind of mold growth, which will inevitably leave you paying a lot even more to have actually the problem taken care of.
When utilized in an insurance coverage context, flood damage virtually constantly refers to flooding triggered by external water resources(as above) and not internal things such as a burst pipe or broken water heater. If you have actually been influenced by flooding damages, obtain in touch with BELFOR concerning our specialist water read the article damages clean-up as well as services. If the water damages has actually resulted from an issue like a ruptured pipeline or excess flooding, initial guarantee all your household and also pets are off the property.

 

Top Guidelines Of Water Restoration Indianapolis

Fascination About Water Damage Restoration Indianapolis

 

With this in mind, the ordinary cost of working with a water damages restoration firm for emergency situation water removal and repair has to do with $3,000. Though the price of water damages repair services ranges extensively, minor repair work may only set you back regarding $150, while damage from considerable flooding can cost up to $20,000 to clean up and also repair service.


Some firms might likewise bill for safety tools leasings, which can go beyond $200. When you need aid to clean, completely dry, sanitize, as well as recover your home, it's vital to discover a seasoned water damage remediation service that can applying mold and mildew remediation, water damage restoration, and also other services safely and also efficiently.


Furthermore, expert specialists can supply experienced assessment and also take one of the most appropriate action to avoid further damages to your property (Water Damage Restoration Indianapolis fire damage). Several of the ideal water damage repair solutions have extensive FAQs to help respond to any kind of questions you may have, while the customer care divisions are trained to connect with your insurance provider and also aid with declaring insurance coverage cases.


Nonetheless, it is very important to keep in mind that not all business provide the very same array of water removal solutions or flooding damages repair solutions. Look for a company that can take care of the severity of the trouble based on the extent of the water damages. The cost of emergency situation water damages repairs, water cleaning, and water mitigation services depends greatly on the seriousness of the water damages.

 

 

 

The Best Guide To Water Damage Restoration Indianapolis Smoke Damage


The expense of water damages repairs ranges extensively, minor repairs may set you back only about $150, while considerable flooding can cost up to $20,000 to clean up and also repair work. The process of tidying up and repairing water damage can take several weeks. The first couple of days are invested cleaning up the water and drying out the house and any furnishings that can be restored.


Once the broken materials are cleared out and the room is completely dry, repair can start, usually taking around 1 to 2 weeks. Even if some flooding occurs does not suggest that you need a water damage remediation service. Take into consideration speaking to a water damages reconstruction solution if the trouble can not be minimized rapidly.


If you can moist out the area prior to further damage takes place, it's finest to get in touch with a water damages reconstruction solution. While lots of homeowners insurance policy plans will certainly assist cover the cost of water damage repair work and repair, it is necessary to check your policy for the amount or percentage that the insurance firm will certainly cover.

 

 

 

Water Damage Restoration Indianapolis Smoke DamageWater Restoration Indianapolis

 



A water damages repair solution can usually evaluate structural damages triggered by flooding, and some business might provide architectural fixing services, however it relies on the company. If this is an issue, make certain to ask this inquiry prior to agreeing to work with a water damages reconstruction company. Some, however not all, water damage remediation services use complimentary evaluations.

 

 

 

Water Damage Restoration Indianapolis for Dummies


They can offer you with a rate malfunction and keep in mind any type of bargains or totally free solutions the business provides.


Water damage can strike your home this page without notice. A dripping pipeline might break and flood your cellar while you get on holiday. Your dish washer might unexpectedly leak and spill water on your wood cooking area flooring as a result of faulty maintenance. A spring storm may trigger a leaking roof to offer in, creating water damages to the framework of your home.


What is the difference between water mitigation and water reconstruction? Totally comprehending the water damages repair procedure is necessary to help you see what is done by water damages repair professionals and what you can anticipate when they're at your residence or building. Discover more about the differences in between water reduction and also water remediation listed below.


While the water mitigation procedure may stop more damage, the service is frequently just a short-term service. Water damage reconstruction is concentrated on fixing and restoring the water damages caused to a residence or building. After the water reduction procedure, lots of skilled water water damage restoration contractor damage reconstruction professionals will concentrate on rebuilding and rebuilding your home via a variety of applications.

 

 

 

Water Damage Restoration Indianapolis Mold Remediation Things To Know Before You Get This


The actions a reconstruction firm might take to recover each house will largely depend on the level of the water damages, regular water damage reconstruction solutions frequently include the following: Replacing damaged wall surfaces and also flooring. Repairing roofing system damage.

 

 

 

Water Damage Restoration Indianapolis Smoke DamageWater Damage Restoration Indianapolis Mold Remediation

 
 

 

 

 


Since repair work can't be made up until all water damages problems have actually been totally resolved, the water reconstruction process can't begin up until the water reduction process has finished. Water Damage Restoration Indianapolis smoke damage. Water reduction solutions will certainly always be done initially, complied with by official site water repair services as needed. Water reduction services protect against more damages from occurring and also are concentrated on getting your residential or commercial property and also possessions out of harm's way.

 

 

 

Water Damage Restoration Indianapolis Mold RemovalWater Damage Restoration Indianapolis


While water reduction as well as water restoration services can be carried out independently, most specialist restoration companies will count on both methods to bring back a residence after water damages. There are many mistaken beliefs concerning water reconstruction and also mitigation treatments. Below are three of one of the most common ones, as well as the reality behind them: In a lot of cases, depending on a water remediation firm to clean and salvage your house's framework and products actually sets you back much less than totally replacing them.


While rugs and also drywall might dry out on their own gradually, the actual problem is that moisture can conceal beneath and behind these products. Placing yourself and others at risk of health and wellness issues arising from mold exposure is not worth the danger. A professional remediation company can utilize advanced meters as well as sensing units to measure the degree of dampness that's present and effectively decrease your danger of mold development.

 

 

 

Little Known Questions About Water Damage Restoration Indianapolis.


The water damage reconstruction process starts with a water reduction company. Occasionally described as "repair initial responders," the reduction company gets here on scene to assess the property, contain and avoid more damage, and also eventually extract any standing water from it so that the reconstruction procedure can begin. It deserves keeping in mind that while it's not unusual for a water damages mitigation firm to function individually of a water damage reconstruction business, often the very same business will certainly do both mitigation as well as restoration services.
 

4 Simple Techniques For Water Damage Restoration Sinnamon Park

Some Known Factual Statements About Water Damage Restoration Sinnamon Park


At 3 8 Australia, our major top priority is attending to the problem as quickly as it occurs. Because of this, we offer 1 day emergency flooding and also water damage solutions so you can get assistance any time. Acting quickly is incredibly important, as water as well as flooding damage can significantly prevent your residential property and your health.




Water Damage Restoration The Gap<br>Water Damage Restoration Taringa<br>Water Damage Restoration St Lucia<br>Water Damage Restoration Sinnamon Park<br>Water Damage Restoration Sherwood<br>Water Damage Restoration Riverhills<br>Water Damage Restoration Pullenvale<br>Water Damage Restoration Pinjarra Hills<br>Water Damage Restoration Oxley<br>Water Damage Restoration Mount OmmaneyWater Damage Restoration The Gap
Water Damage Restoration Taringa
Water Damage Restoration St Lucia
Water Damage Restoration Sinnamon Park
Water Damage Restoration Sherwood
Water Damage Restoration Riverhills
Water Damage Restoration Pullenvale
Water Damage Restoration Pinjarra Hills
Water Damage Restoration Oxley
Water Damage Restoration Mount Ommaney

Water Damage Restoration The Gap<br>Water Damage Restoration Taringa<br>Water Damage Restoration St Lucia<br>Water Damage Restoration Sinnamon Park<br>Water Damage Restoration Sherwood<br>Water Damage Restoration Riverhills<br>Water Damage Restoration Pullenvale<br>Water Damage Restoration Pinjarra Hills<br>Water Damage Restoration Oxley<br>Water Damage Restoration Mount OmmaneyWater Damage Restoration The Gap
Water Damage Restoration Taringa
Water Damage Restoration St Lucia
Water Damage Restoration Sinnamon Park
Water Damage Restoration Sherwood
Water Damage Restoration Riverhills
Water Damage Restoration Pullenvale
Water Damage Restoration Pinjarra Hills
Water Damage Restoration Oxley
Water Damage Restoration Mount Ommaney

Saturated products swell as they soak up dampness. To minimize the chances of irreversible damage, it is necessary to dry as well as restore your items asap. As water vaporizes, it develops high moisture, which can harm some porous products. It is best to reduce the interior moisture (dehumidify) swiftly to stop this damages.


These actions are as follows: Water as well as electricity ought to never be mixed, so the initial point you need to do is shut off your electricity at the keys to make sure the security of on your own and also various other owners. This minimises the danger of electrical shock, which can bring about significant injury and also also fatality.


We're readily available 24/7 to offer punctual aid, offering your rugs the very best possibility of being efficiently restored. The quicker you call us, the sooner we can be there to protect against permanent damages and also conserve you money on pricey substitutes. While you're waiting for our group to show up, you need to try to eliminate as much excess water as you can with pails as well as sponges.


 

Some Of Water Damage Restoration Oxley


Our completely accredited professionals have several years of experience in getting rid of mould - Water Damage Restoration Taringa. We only make use of the most safe, most effective techniques for mould removal to guarantee that it is entirely killed as well as avoided from returning (Water Damage Restoration Pullenvale).


water that is sewer and toxin-free. Generally, many products harmed in group 1 events can be dried quickly without and also potential adverse effects for the residential property proprietor in the future. Category 2 water damage involves "grey water." This consists of water from home appliances like commodes, cleaning devices, and sump pump back-ups. While consuming or coming right into contact with grey water might or may not be damaging to human beings, it is very important to get rid of any kind of damaged products and also decontaminate totally if your home has actually been struck by category 2 water damages, as the waste and chemicals in grey water might verify hazardous down the line.


Black water consists of sewage, rising flooding waters, salt water, in addition to river and ground water. When category 3 water damage takes place, lots of products as well as materials will certainly require to be eliminated from your home, and also after drying out has occurred your home will need to go through significant disinfecting. No matter what kind of water damages you are handling, our specialists at FP Home Restoration are here to aid.


Call today to discover more concerning exactly how our remediation procedure can assist you. Dial (888) 408-2335 now to schedule a consultation, or.




The Greatest Guide To Water Damage Restoration The Gap


Water Damage Restoration The Gap<br>Water Damage Restoration Taringa<br>Water Damage Restoration St Lucia<br>Water Damage Restoration Sinnamon Park<br>Water Damage Restoration Sherwood<br>Water Damage Restoration Riverhills<br>Water Damage Restoration Pullenvale<br>Water Damage Restoration Pinjarra Hills<br>Water Damage Restoration Oxley<br>Water Damage Restoration Mount OmmaneyWater Damage Restoration The Gap
Water Damage Restoration Taringa
Water Damage Restoration St Lucia
Water Damage Restoration Sinnamon Park
Water Damage Restoration Sherwood
Water Damage Restoration Riverhills
Water Damage Restoration Pullenvale
Water Damage Restoration Pinjarra Hills
Water Damage Restoration Oxley
Water Damage Restoration Mount Ommaney
Water damages can come in different kinds as well as for numerous reasons. A few of the most common root causes of industrial water damages are weather-related floodings, burst or leaking pipelines, roofing leakages, device ruptures, as well as fire-related occurrences. Whatever the reason may be, one thing holds true the effects of water and flood damage in your business home can have an immense influence on your organization operations.


We are happy to supply restoration solutions for business services, helping to recuperate as well as tidy up after any kind of water or flood damages.


And it's something we do at Dirt2neat, with zest and passion!.


Our water and also flooding repair experts will look after all your demands, despite how too much the level of flooding might be. Every distress phone call gotten is treated with utmost priority. Our water damage remediation cleaners arrive timely at the scene and inspect the influence of damages in affected areas (Water Damage Restoration Moreton Island).




The Best Guide To Water Damage Restoration Riverhills


We also utilize a dampness discovery system to inspect areas that could be possibly harmed. Our thoughtful personnel acknowledge as well as attend to all your queries along the means relating to the repair process. Kleenit is one of the numerous services that you might require to deal with water damage restoration.


We are well-renowned in Port Macquarie and also the Mid North Shore area for our devoted, customised solution and specialist competence. Here's what our consumers need to claim: The level of professionalism and trust and also communication was above as well as beyond. They did what they said they would do, over here appeared when they said they would certainly and also did whatever they can to aid.


Many thanks once more, a whole lot even more work coming your method. They are prompt, extremely specialist and also the work they do is of the really greatest quality.




The Definitive Guide to Water Damage Restoration St Lucia


Yes, we are certified under the IICRC. This is not a common question asked yet need to be. Recognizing that only 10% of the sector is educated, you must be asking every cleaner if they are certified. They require to give their card on site. Yes, to protect you and also us, we are fully accredited under IICRC and also NSW Work, Cover, and our insurance coverage is always updated.




You will certainly not be covered for any type of items we have actually not viewed as well as photographed. Never ever attempt to use ceiling followers or wet home appliances as you might electrocute on your own. It's ideal to completely shut out of areas where the ceiling has water damages. Be assured that when you have actually made an emergency phone call to us, you will certainly obtain a supportive and interesting service from start to end up.

 

The Definitive Guide for Water Damage Restoration Gilston

Getting My Water Damage Restoration Currumbin To Work

 

Carpet Cleansing Globe offers a specialist emergency wet carpet drying solution with a cost effective price in Melbourne. Our Melbourne's carpet drying out experts can give a complete remodeling to your rugs. We are among the leading operators in this room as well as over the years have actually offered consumers with exceptional solutions.


With our effective approaches for water removal, we can decrease the period of the drying time. Flooding/ Water Damages Repair cost depending on the kind of damage and Dimension of the Location.




Service, Master Repair By Simons has actually been serving the Water Damage Drying & Remediation as well as Specialty Cleansing requires of homes and also services in Chicago, Oak Park-River Woodland, as well as Chicago's North Coast for many years. As the area's relied on, best solution company, Solution, Master Remediation By Simons is an MBE/WBE accredited firm, family operated as well as IICRC licensed.

 

 

 

The Facts About Water Damage Restoration Highland Park Revealed

 

Water Damage Restoration GilstonWater Damage Restoration Currumbin Valley
Promptly call Service, Master Reconstruction By Simons. An unwelcomed event like water or flood damage to your timber floors is overwhelming, aggravating and can be very costly.


Solution, Master Reconstruction By Simons supplies emergency Water Damages Drying & Remediation solutions to stop the additional devastation of your eye-catching wooden floors. Oftentimes, we can save your hardwood floorings after water damage strikes with our timber flooring drying out system process. It is very important to remember of the multiple root causes of water and wetness damages to wood floorings.


This is when the sides of wood flooring swell as well as climb higher than the facility of the boards, creating an unequal surface area. Usually, getting rid of the source of the water damage as well as drying out the flooring can conserve the wood. Crowning is the reverse of cupping. The middle of the board is greater than the board's edges.

 

 

 

The 20-Second Trick For Water Damage Restoration Guanaba


It frequently occurs when a flooring has been fined sand as well soon after cupping. When this occurs, the top edges of the board are sanded off as well as are therefore lower than the remainder of the board when returning to a normal wetness material. Twisting is one of the most severe responses to moisture that can take place with hardwood flooring.


This damages is long-term, due to the fact that your hardwood floor finish is broken and also the wood is no more protected. It is regular that when relative humidity is less than recommended, wood planks diminish, as well as thin voids can appear in between them. These small voids between the timber slabs are called cracks, voids, or spaces by consumers.


Use a damp vacuum cleaner to saturate up as a lot of the my review here water as feasible. Even when you have eliminated all the noticeable water, proceed suctioning as the vacuum is still eliminating water from invisible pores in the wood.

 

 

 

The Of Water Damage Restoration Currumbin


Any remaining dirt or debris might save water in the pores of the flooring. As soon as you're done, make use of the wet vacuum cleaner to, once again, eliminate any type of leftover water remnants.


That implies that we recommend to the stringent standards as well as to the required estimating software program carried out by these insurer as well as give a straight pipeline to your insurer. It additionally suggests that you don't have to be the agent at the same time. Water Damage Restoration Helensvale. We function as well as interact straight with your insurance coverage carrier to guarantee your residential or commercial property is appropriately restored after water damages, bringing your house or home back to its pre-loss problems.


With Solution, Master Reconstruction By Simons, you can anticipate and also depend on quickly, experienced Water Damage Cleaning. In Chicago and also the surrounding locations, we are on-site within 2 to 4 hrs to stop more damage to wood floor covering and also to remove all water and also dampness. Afterwards, we'll function tirelessly to recover your house or company back to its former problem.

 

 

 

How Water Damage Restoration Currumbin can Save You Time, Stress, and Money.


Service, Master Restoration By Simons supplies consisting of as well as a variety of indoor specialty cleaning including to residential as well as business clients. To find out more, offer us a telephone call at 773-376-1110 or check out.

 

 

 

Water Damage Restoration Currumbin ValleyWater Damage Restoration Gaven

Water Damage Restoration Currumbin ValleyWater Damage Restoration Elanora

If your hardwood flooring is as well harmed to bring back, we can assist you in replacing it. You can see our display room, which includes a selection of floor covering choices, including a big option of wood floor covering. Water Damage Restoration Willow Vale. From there, one of our remodelers and professionals will collaborate with you to find the flooring that matches your house's existing style.


We'll aid you in recovering the problem of your flooring, no matter the material. Give us a call for a complimentary price quote for your flooring repair job - Water Damage Restoration Gaven (Water Damage Restoration Worongary).

 

3 Easy Facts About Water Damage Restoration Guanaba Shown


Every circumstances of water damages is an one-of-a-kind circumstance and also will need a slightly different strategy or strategy. Nonetheless, the basic procedure of water damages restoration will stay the very same. You'll intend to call The Carpeting Center's water damages remediation team as quickly as you presume you have water damage.
 

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15